Monday, August 7, 2017
We must compliment and thank the Hastings Village Marina manager, Wow! service, empathy, and an excellent place to come to. When we first arrived Sunday morning , he was busy making sure the establishment was clean and ready for guests and visitors. The washrooms were immaculate. He welcomed us, gave us directions for parking and using the boat launch - a great start to a day away from the city with friends for a boat ride on Rice Lake.
It was when we arrived back that true 'over the edge' service began and we learned first hand what a wonderful community Hastings Village is. When we pulled into the dock, my husband leaped off our boat to help moor it. He managed to fall in a very awkward way and was hurt (He did break a bone in his ankle). Within seconds the manager of the Marina was there to help and call for an ambulance. He remained nearby and was very instrumental in getting help fast- volunteer firefighters arrived first and made the first assessment. The firefighters were efficient, knowledgeable and very sympathetic. The paramedics who carried us off to Campbellford Hospital were also exemplary in my husband’s treatment. . We were in and out of the hospital in under two hours (x-rays included). The couple who came over to help with the boat simply appeared, did the deed and left without waiting for our sincere thanks.
Small town people with big hearts - That will be our remembrance of Hastings.
David and Nancy Lynn